We collect information you give us directly, like your name, phone number, email address, and property address when you call, fill out a form, or request a quote.
We also collect details about your roof leak or repair needs so we can schedule service and give you accurate pricing.
When you visit our website, we automatically collect some technical data such as your IP address, browser type, and pages you view. This helps us improve our site and your experience.
We use your contact information to respond to your requests, schedule appointments, and provide the roof leak repair services you ask for.
We may use your information to send you updates about your service, answer your questions, and share helpful maintenance tips.
We also use data to improve our website, services, and customer communications. We do not sell your personal information to anyone.
Our website uses cookies and similar tracking tools to remember your preferences and understand how you use our site.
Cookies help us see which pages are popular and where we can make things better. You can set your browser to refuse cookies, but some parts of the site may not work as well.
We do not use cookies to collect sensitive information like your payment details.
We use analytics services, like Google Analytics, to track website traffic and user behavior. These tools collect anonymous data such as how long you stay on a page and what you click.
We may also use third-party tools for scheduling, customer support, or marketing. These providers only access your information to perform specific tasks for us and are required to keep it confidential.
We do not allow third parties to use your personal information for their own marketing purposes.
We share your information only when needed to provide our services, like sharing your address with our technicians so they can find your home.
We may share data with trusted service providers who help us run our business, such as payment processors or email platforms. They must protect your information and can only use it for the services they provide to us.
We may disclose information if required by law, to protect our rights, or in response to a valid legal request.
We keep your personal information only as long as necessary to provide services, meet legal requirements, and resolve any issues.
When we no longer need your information, we securely delete or anonymize it.
If you want us to delete your data, contact us using the details below and we will honor your request as allowed by law.
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse.
We use secure methods to store and transmit data, and we limit access to your information to employees and contractors who need it to do their jobs.
No method of transmission over the internet is 100% secure, but we work hard to keep your data safe.
You have the right to access, correct, or delete the personal information we hold about you.
You can also object to how we use your data or ask us to restrict certain processing.
To exercise any of these rights, contact us using the information below. We will respond promptly and within any timeframes required by law.
Our services are meant for adults. We do not knowingly collect personal information from children under 13.
If you believe a child has given us personal information, please contact us so we can delete it.
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.
When we make changes, we will post the new policy on this page and update the effective date.
We encourage you to review this page periodically to stay informed about how we protect your information.